How CPD Offices Manage Continuing Education with Tight Resources

You’ve been operating with limited internal resources for a while now, and the staff turnover also isn’t boding well. This can significantly affect how well you’re creating innovative CE courses for your learners.

That’s Problem #1.

Problem #2: Those busy times just got busier.

Problem #3: That cheap labor you got in has become more expensive.

Problem #4: You don’t have a dedicated staff who can effectively run your entire LMS.

There are ways for your CPD office to manage its continuing education when the office desks—and petty cash drawer—are bare. There is a service available that’s cost-effective and can help solve your problems.

Get the Service You Need for the Busy Times

Your CPD office is a busy place and keeps getting busier, especially when you offer support and continuing education credit for regularly scheduled series like grand rounds and case conferences, MOCs, simulations, web-based activities, and a wide variety of other educational formats like CEUs, CNEs, CPEs, CLEs, CFPs, CEHs, PDHs, and any other credit types, including specialty credits.

However, you have a problem with staff turnover. You hire help, but it doesn’t work out and it’s costing you.

As a result, you end up having to rehire and train new people who also don’t work out, so it ends up costing you even more. At the end of the day, cheap labor can be expensive and the cost of replacing them is high:

• Employees Benefits News found that turnovers can cost employers 33% of an annual salary.
• A Boushy and Glynn study found that for employees who earned $30,000 or less, you spend 16% of their annual salary to hire and train new individuals.

You could be fighting a never-ending battle that can cut into your budget, so low staff turnover is a serious issue when it comes to your mission of creating innovative content for your learners.

EthosCE offers an LMS concierge service that helps you resolve short-term issues of staff turnover, and it’s not going to break the bank. This professional service can do more things more cheaply, quickly, and efficiently and with more quality than temps or students. It can also be done remotely or on a retainer basis and cost less than a full-time employee.

Access a Dedicated Service to Run Your Entire LMS

With a professional, dedicated service, you have access to highly experienced, expert LMS administrators.

EthosCE’s full-service concierge helps you get your continuing education content online as quickly as possible, letting you spend more time on innovation.

You might already think that you can use this type of service for only one thing and nothing else. You may just need help setting up courses, but with this particular kind of service, you can leverage much more. For example, EthosCE’s service can help you with:

• Creating and sending reports
• Pulling data
• Reviewing, creating, and updating forms
• Emailing learners
• Providing end-user support
• Performing data entry
• Recording documentation
• Doing supplemental training

EthosCE also provides experienced project managers and data-entry staff to make sure your course production stays on track.

For data collection, there is also a library of templates for items like:

• Learning objectives
• Faculty bios and disclosures
• Pre- and post-assessment questions, along with the answer key
• Program evaluation
• Release and expiration dates
• Type and number of credits offered
• Commercial support statements and other relevant information
• Certificate setup if you’re awarding credits

While you’re creating your continuing education courses, EthosCE can serve as a part-time employee with the expertise you need in working with your online continuing education requirements.

How to Address the CPD Office’s Lack of Internal Resources

You face challenges every day. You have to keep up with ACCME and AMCC standards and report documentation to ACCME annually, and this alone is time-consuming. There are meetings and conferences year round, as well as the task of managing and keeping up to date with rapidly changing technology. You must also increase learner numbers and consistently improve their engagement and satisfaction with your courses. Add on to that the necessity to increase your office’s revenue and brand awareness, along with the need to increase the ROI of your activities. With all these challenges, how can you address your CPD office’s lack of internal resources?

When you’re trying to manage your continuing education but have tight resources, you have several options available to you. Find a group with experienced staff and low turnover rates. Look for resources that understand CPD. Seek out organizations that you know, trust, and already have a relationship with. EthosCE’s service will let you:

• Earn more from your existing course content and see the benefits of earlier learner participation in your courses.
• Spend more time on innovation by leaving the technology to EthosCE.
• Take advantage of best practices in course delivery so your learners receive the best value from your courses.
• Save money because of flat-fee per course pricing.

EthosCE Can Boost Your CPD Continuing Education

If you have the challenge of limited resources, there’s no need to go it alone when it comes to your CPD office. EthosCE’s concierge service takes away your headaches and lets your CPD do what it does best: create innovative continuing education courses for your learners.

EthosCE supports tightly resourced medical CPD offices by providing professional services they use to set up courses, send reports, pull data, provide supplemental training, and more. At EthosCE, we believe a lack of internal resources shouldn’t get in the way of delivering quality CME.

To find out how EthosCE can help your CPD office by remotely filling the gaps in your CE programs with expert staff and administrators, for less than the cost of a full-time employee, feel free to contact us for a free consultation today!